Research Methods and Tools: A 2022 Assessment Training Series

Training Series


Beginning in October of 2022, this training series will provide an interactive and hands-on introduction to research methods and tools in a participatory cohort-based experience focused on improving assessment practices, projects, and tools in your own setting. Through this venue, we want to create a community of learning, with meaningful professional experiences and mentorships, sharing experiences, and getting to know each other better while supporting each other through this process.

Our goal is to introduce participants to research methods and tools so they can fully appreciate what they can do and offer locally at their own institutions. 

A leader in the field of assessment, Martha Kyrillidou consults in management, evaluation, assessment and R&D activities. She helps libraries respond to customer needs through the development of user-focused services and culture that enhance the user-experience

Training Facilitator

Training Facilitator: Martha Kyrillidou of QualityMetrics, LLC

Martha Kyrillidou consults in management, evaluation, assessment and R&D activities. She helps libraries respond to customer needs through the development of user-focused services and culture that enhance the user-experience. With an understanding of trends in services, collections, facilities, and personnel she can help a library tell their story through narratives, visuals and numbers. Martha can help you with accreditation, grant writing, evaluation plans or serve as your external evaluator and data analyst for your grant and sponsored activities. As the original architect of the StatsQUAL suite of services at the Association of Research Libraries (ARL), Martha is well positioned to consult and help you maximize the benefits you derive from LibQUAL+ClimateQUAL and MINES for Libraries.  She has also worked on digital library as well as special collections assessment and evaluation methods. Her work has defined the growing and dynamic library assessment community of practice across the globe.

Martha manages QualityMetrics, LLC, a library consulting practice that brings both qualitative and quantitative expertise to library management and planning activities. She is a Research Associate at the iSchool at the University of Illinois, Urbana-Champaign and has taught Research Methods at the iSchools at Kent State University and the University of Maryland. She has served on the planning committee for the Library Assessment Conference (LAC) since 2006, is a member of the Board of the International Conference of Performance Measurement and Metrics in Library and Information Services (LibPMC), and a member of the Advisory Committee for the International Conference on Qualitative and Quantitative Methods in Libraries (QQML). She serves as the chair of the NISO Z39.7 Information Services and Use: Metrics & Statistics for Libraries and Information Providers – Data Dictionary, is a technical advisor to the ISO related group, and a member of the IMLS Library Statistics Working Group. She is an expert library evaluator who has conducted numerous LSTA evaluations, and she also consults on library space planning and engages in visioning for libraries with colleagues around the globe.

Course Duration and Dates

The series consists of six (6) segments, one every two weeks and each lasting approximately 90 minutes. Specific dates are October 11 and 25, November 15 and 29, and December 6 and 13.

IMPORTANT NOTE: The time zone is in Eastern Time (US & Canada). Please note that registrants should plan accordingly, as daylight savings time will affect sessions after November 6, 2022.

Guest lecturers may be featured in specific segments, as the course moderator deems appropriate.

Each session will be recorded and links to that archived recording will be disseminated to course registrants within 2 business days of the close of the specific session. We strongly encourage attendees to download these files to ensure continued access.

Please note that it is not possible to register for individual program segments or lectures.

Event Sessions

Tuesday, October 11, 2022: Introduction to Research Methods and Tools for Library and Information Science


Helpful Resources, Literature, and More!

Research Design: Quantitative, Qualitative and Mixed Methods Approaches by John W. Creswell - Department of Family Medicine, University of Michigan and J. David Creswell - Carnegie Mellon University, USA

Research and Assessment Cycle Toolkit - a resource for library assessment practitioners to access information about assessment processes in libraries.

Share by a course registrant: 
Using a “menu of options” assessment approach by Alexis Shotwell

Tuesday, October 25, 2022: Qualitative and Quantitative approaches


Tuesday, November 15, 2022: Reflections on Library Assessment methods and tools


Helpful Resources, Literature, and More!

Los Alamos National Laboratory Research Library - LibGuides

IMLS - Grants to States: Five Year Evaluations - Each State Library Administrative Agency (SLAA) is required to independently evaluate activities funded by IMLS prior to the end of the Five-Year Plan and provide a report of its findings to IMLS's Director. This evaluation provides SLAAs an opportunity to measure progress in meeting the goals set in their approved Five-Year Plans with a framework to synthesize information across all state reports in telling a national story.

Tuesday, November 29, 2022: What do we want to achieve in our library?


Tuesday, December 6, 2022: Identification of research questions and challenges


Shared resource by an attendee: 

U.S. Government Accountability Office - Role as an Audit Institution: Standard-Setting Guides

Tuesday, December 13, 2022: Conclusion: Most valuable tools and methods - why do we see these as being the most valuable?


Additional Information

Registrants will receive unique detailed instructions about accessing each session via e-mail three business days prior to the event. Due to the widespread use of spam blockers, filters, out of office messages, etc., it is your responsibility to contact the NISO office if you do not receive login instructions before the start of the session.

If you have not received your Login Instruction e-mail by 10 a.m. (ET) on the day before the training session, please contact the NISO office at for immediate assistance.

If you are registering someone else from your organization, either use that person's e-mail address when registering or contact to provide alternate contact information.

Registrants will receive an e-mail message containing access information to the archived conference recording within 48 hours after the event. This recording access is only to be used by the registrant's organization. We strongly encourage you to download archived event recordings to your own local storage space to ensure that you can continue to access them.

Broadcast Platform

NISO uses the Zoom platform for purposes of broadcasting our live events. Zoom provides apps for a variety of computing devices (tablets, laptops, etc.) To view the broadcast, you will need a device that supports the Zoom app. Attendees may also choose to listen just to audio on their phones. Sign-on credentials include the necessary dial-in numbers, if that is your preference. Once notified of their availability, recordings may be downloaded from the Zoom platform to your machine for local viewing.

Please check your system in advance to make sure it meets the Zoom meeting requirements. It is your responsibility to ensure that your system is compatible prior to the beginning of each session.