Building and Maintaining Knowledge Bases for OpenURL Link Resolvers - Processes, Procedures, and Challenges: Against the Grain

by Christine Stohn, Sherrard Ewing, Sheri Meares, and Paul Moss.A key task for any maintainer of a knowledge base is managing the relationship with content providers - agreeing on and organizing the data supply, formats, and frequency of updates. In addition, a knowledge base team works with content providers to identify and resolve any problems that might arise. The recommendations provided by the Knowledge Bases And Related Tools (KBART) working group are the answer to a clear need for a common format for this data supply.