Human-Centered Design: An Interview with Lettie Conrad
We were fortunate in having Lettie Conrad sit down with us to talk about the need for human centered design.
In her 15 years of publishing experience, Lettie has led user-centered web and mobile product development, delivering product design, research, and analysis that enables evidence-based digital product management. She is currently a publishing and product development consultant working with a portfolio of global clients to optimize content discoverability, information architecture, and usability.
Lettie serves as North American Editor for Learned Publishing and is a part-time information science doctoral student in a remote program at Queensland University of Technology via San Jose State’s iSchool.
During our conversation, Lettie referenced the following information resources:
On information experience design
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Abdi, E. S., and Davis, K. (2019). Information Experience Design: Activating Information Research in Practice. In Information…anyone, anywhere, any time, any way, at the 82nd annual meeting of the Association for Information Science and Technology (ASIS&T), Melbourne. (materials can be found here: http://katedavis.info/2019/11/information-experience-design-activating-information-research-in-practice/)
On interactive interviews
- Conrad, L. Y., & Tucker, V. M. (2019). Making it tangible: Hybrid card sorting within qualitative interviews. Journal of Documentation, 75(2), 397–416. https://doi.org/10.1108/JD-06-2018-0091
Other relevant publications by Lettie Y. Conrad:
- Conrad, L.Y., & Maloney, A. (2016). “Expecting the Unexpected: Serendipity, Discovery, and the Scholarly Research Process.” Report: SAGE Publishing.
- Conrad, L. Y., Leonard, E., & Somerville, M. M. (2015). New Pathways in Scholarly Discovery: Understanding the Next Generation of Researcher Tools. Association of College and Research Libraries, 2015 Proceedings, 566–576.
- Conrad, L. Y., & Somerville, M. M. (2013). Blazing New Paths: Charting advanced researcher patterns. Association of College and Research Libraries, 72–84.
