Particularly in the humanities where the scholarly monograph is of critical importance, where and how books may be accessed by scholars is a sensitive issue. How should libraries be communicating with their communities about issues of access, convenience and responsiveness when it comes to the printed volumes that may take up so many valuable square feet of the library’s physical plant? Automation and offsite storage represent a wonderful benefit to institutions, but do researchers feel their needs have been slighted? How best to engage with the community on sensitive issues of preservation and best practice?
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