Crucial Conversations: An Excerpt from a NISO Training Series
Crucial Conversations: An Excerpt from a NISO Training Series
August 2020
This presentation by Deborah Boock was part of the NISO Spring Training Series on Agile Product and Project Management. Boock offered this as the abstract for her talk:
You started with a team and you continue to work with that team. But working with people requires listening, a balance in understanding the substance of what a team member says when they hold a different perspective of issues and workflow. How do you minimize the bumps and barriers that will arise?
Director Program Management, Elsevier Health Markets
Deborah Boock is currently the Director of Program Management in Elsevier’s Health Markets. In this role, she leads a team of project and program managers who are responsible
