Robert Sebek handles databases and access technology for the Electronic Access Team (EAT) for Virginia Tech's University Libraries. EAT leverages the overlap in management of online journals, ebooks, databases, interlibrary loan requests to streamline workflows and aid in discoverability of library resources. He has long advocated for an improved user experience, which involves a combination of collection usage statistics, web analytics, and feedback via chat services, library instruction sessions, and presentations to faculty.
